Refund policy

Effective Date: 07/05/2025

At GoGro.in, we strive to deliver fresh, quality groceries and dry goods to your doorstep. If for any reason you're not fully satisfied with your order, please read our return and refund policy carefully.

🛒 Returns Eligibility

  • Returns are accepted within 24 hours of delivery.

  • Items must be unused, unopened, and in the original packaging.

  • Perishable items (e.g., fruits, vegetables, dairy) are not returnable, unless delivered damaged or expired.

📸 Damaged or Incorrect Items

  • If you receive damaged or incorrect items, notify us within 12 hours of delivery.

  • Share clear photos/videos as evidence via WhatsApp or email.

  • Once verified, we’ll issue a refund or replacement.

💰 Refund Method

  • Refunds are processed to the original payment method within 5–7 working days.

  • For COD orders, we may issue a UPI refund or store credit.

📞 Need Help?

Contact our support at info.busines07@gmail.com or WhatsApp us at +91-8003421288.